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December 25, 2006

Touched by tech: Chats let customers get answers -- and companies save

Valerie Weil helps Chad with a cable outage at the same time she lets Paul know an upcoming Steelers game will indeed be broadcast in high definition. And she does it without speaking a word to either. ...

From Touched by tech: Chats let customers get answers -- and companies save

Posted by Sean at December 25, 2006 02:53 PM